Refuting the Cliché of the Distrustful Manager

SOEPpapers 871, 42 S.

Sabine Hommelhoff, David Richter

2016

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Published in: European Management Journal 35 (2017) 2

Abstract

Although trust is fundamental to social and organizational functioning, the media often portray managers as distrusting, suggesting that distrust of others is a typical personality variable of successful leaders. This study puts the cliché of the distrustful manager to the test. Both selfreport data (N = 32,926) and behavioral data (N = 924) from the German Socio-Economic Panel refute this cliché. Analyses reveal that individuals in managerial positions neither show a lower level of trust before, nor a systematic reduction in trust after attaining such positions. Moreover, analyses demonstrate that managers are generally more trusting than non-managers. This selection effect implies that individuals who trust others are more successful in achieving managerial positions than their less trusting counterparts.



Keywords: management; trust; distrust; trust game; panel data

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